FAQ

FAQ

Common questions about registration, billing, API integration and security. Contact support if you don't find your answer.

Account & Registration

What do I need to register?
Just a valid email address to register. After registration, get your API Key in the console and recharge to start calling all API capabilities.
What if I forgot my password?
Click "Forgot Password" on the login page, enter your registered email and the system will send a verification code. Use the code to set a new password.
How do I get my API Key?
Each account has one fixed API Key. After registration and login, go to Console → API Keys page to view it. If compromised, click "Reset Credentials" to generate a new key; the old one is immediately invalidated.

Billing & Recharge

How does billing work?
We use a pay-as-you-go model. Each API call consumes coins based on the tool type. Different tools have different costs, view details in the tools list. No hidden fees, no minimum spend.
How do I recharge? What is the minimum amount?
Go to Console → Recharge page, select amount and payment channel. Minimum recharge is $500 USD, coins are issued at 1:100 ratio (i.e., $500 = 50,000 coins).
Do coins expire?
Coins are permanent and never expire. Use them anytime after recharging, until depleted.
How do I recharge? What is the minimum?
Login and go to Console → Recharge page, multiple payment channels supported. Minimum recharge is $500, coins issued at 1:100 ratio. Start calling all API capabilities after recharging.

API Integration

How do I call the API?
Calling the API is simple: include Authorization: Bearer sk-xxx in the request header, send a POST request to /v1/tasks to create a task. See API Docs for detailed parameters.
Are tasks synchronous or asynchronous?
Tasks are asynchronous. Creating a task returns a task ID. You can poll the status via the task ID, or configure a Webhook callback URL to receive results automatically when the task completes.
How do I configure Webhook callbacks?
Pass the webhook_url parameter when creating a task. The system will send a POST request to that URL with the task result. Ensure your callback endpoint can receive it and return a 200 status code.
How do I set up IP whitelist?
Go to Console → API Keys → Whitelist page to add allowed IP addresses. An empty whitelist allows all IPs. We recommend configuring a whitelist in production for security.
Are there API rate limits?
The platform has no concurrency limits. You can freely send requests without worrying about rate limits.

Tools & Capabilities

What types of AI generation does the platform support?
The platform is powered by ComfyUI, supporting NSFW text-to-image, text-to-video and more. Browse all available tools on the All Capabilities page.
How long do tasks usually take?
Estimated time varies by tool. Image generation typically completes in seconds to tens of seconds, video generation may take longer. Each tool's detail page shows the estimated time.
How long are generated results stored?
Generated result files are stored on the platform CDN for 1 day. After 1 day they are permanently deleted. Please download and save results to your own storage promptly.

Security & Privacy

Is my data secure?
The platform uses HTTPS encrypted transmission, API Keys are securely stored. IP whitelist is supported to restrict access. Uploaded images and generated results are not used for training or other purposes.
What if my API Key is leaked?
If you suspect your API Key is compromised, immediately go to Console → API Keys and click "Reset Credentials". The old key is immediately invalidated and a new one is generated. We also recommend configuring an IP whitelist to reduce risk.

Didn't find your question?

Contact support, typically replies within 30 minutes during business hours.